MCDST
Microsoft Certified Desktop Support Technician (MCDST)
Microsoft Certified Desktop Support Technicians (MCDSTs) have the technical and customer service skills to troubleshoot hardware and software operation issues in Microsoft Windows® environments.
The Microsoft Certified Desktop Support Technician (MCDST) certification will get you started in your IT career by ensuring you have the skills to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.
70-271
Supporting Users and Troubleshooting a Microsoft Windows XP Operating System
Number of questions: 200
Updated: 06/06/2006
Price: Included in ExamBlasters Microsoft Pack
This certification exam measures your ability to resolve end-user incident requests by configuring and troubleshooting the Microsoft Windows XP operating system.
70-272
Supporting Users and Troubleshooting Desktop Applications on a Microsoft Windows XP Operating System
This certification exam measures your ability to resolve end-user incident requests by configuring and troubleshooting the Microsoft Windows XP operating system. Candidates should be able to resolve operating system issues by telephone, by connecting to an end user’s system remotely, or by visiting […]
